At System Tech, Inc., our number one priority is to provide and deliver goods and services that our clients want and value. By completing this evaluation you will assist us in assessing why we did not meet your requirements.
Please identify the following items that affected your decision NOT to accept the bid submitted by System Tech, Inc. Please feel free to be completely honest. Your feed back is very important to us, and you responses will remain confidential in our office. Also, please note any of your personal comments at question 23.
Thank you for your assistance.
System Tech, Inc. Corporate Office
Fields in RED are required for successful submission.
Contact Name
Project Title
Were any of the following a major factor in your decision NOT to award the contract to System Tech, Inc.? Check all that apply.
Please rate the effectiveness of the presentation made by our sales representative(s) (1 = highest rating, 10 = lowest rating). This information will be kept confidential from the representative.
15. Receptiveness and understanding of the project requirements and the needs of your firm. 1 2 3 4 5 6 7 8 9 10 16. Presentation of System Tech, Inc.'s capabilities, products, service offerings, and recognitions 1 2 3 4 5 6 7 8 9 10 17. Presentation of bid proposal and project strategy 1 2 3 4 5 6 7 8 9 10 18. Willingness and ability to answer all of your questions 1 2 3 4 5 6 7 8 9 10 19. Professional appearance 1 2 3 4 5 6 7 8 9 10 20. Demonstrated respect for competition 1 2 3 4 5 6 7 8 9 10 21. Timeliness or response time of initial contact until bid presentation 1 2 3 4 5 6 7 8 9 10 22. How many times after the representative submitted his quote did he call to see if you had any questions? 23. Additional Comments/Questions: